Shipping policy
We strive to deliver your lighting fixtures as quickly and safely as possible.
Delivery Lead Time
- Most orders are delivered within 7–10 working days from the date of order confirmation.
- For larger items measuring over 100cm in length, a delivery lead time of up to 14 working days may be required due to handling and shipping requirements.
- Delivery timelines are estimates and may vary during peak periods, public holidays, or due to unforeseen logistical circumstances.
Order Processing
Orders are processed after payment has been successfully received. Once your order has been dispatched, you will receive an update regarding your shipment.
Order Enquiries
If you would like to check the status of your order or have any questions regarding delivery, please contact us:
WhatsApp: +65 8283 6462
Email: contact@kiroenlight.sg
Our team will be happy to assist you.
Important Notes
- Delivery timelines are calculated in working days and exclude weekends and public holidays.
- For orders containing both standard-sized and oversized items, the longer lead time may apply.
- We recommend contacting us before placing your order if you require delivery by a specific date.
Thank you for choosing Kiroen Light.